Due to sanitary reasons, and the custom made nature of our items, cancelations, refunds and exchanges are not allowed, but please contact us if there is an issue with your order. There may be other ways to help such as arranging for an alteration for a fee, etc. Your happiness is the ultimate goal. As with most jewelry stores who make items to order, all sales are final and as-is. Please make sure you have selected the correct size, gauge, material, color, etc. and have no known allergies to any metals being bought before completing your purchase. We are always available to answer questions before purchase as to help make returns not necessary.
For shipments outside of the United States, please be aware that you may be subject to custom fees, duties, and/or taxes and other expenses imposed by your country. WW Design, LLC is not responsible for paying these fees and buyer's should educate themselves about any and all additional costs that they are responsible for due to purchasing international items.