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About Us

Hello and welcome to our store! We specialize in Unique and Classic Fine Jewelry, Fine Body Jewelry & Custom Orders - Engagement Rings, Earrings, Necklaces, Rings, Diamond and Gemstone Jewelry, Nose Rings, Belly Rings, Earrings, Helix, Tragus, Septum, Cartilage, etc. We have hard to find sizes, gauges, and metals (yellow gold, rose gold, white gold - Solid & Filled, Sterling Silver, .999 Fine Silver, Platinum, Palladium, etc). So don't be shy - please ask us if you would like something that is not listed!

When you purchase from us, you are purchasing a one of a kind item that is hand made. Your item will be made by a professionally trained bench jeweler with love and care, located in Atlanta, Georgia. We have been designing and making jewelry for a long time and love what we do! If you don't see what you are looking for, please contact us and let us know! We can custom make just about anything you can imagine :)

 

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www.instagram.com/WWDesignLLC

 

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    Our items are American made and shipped from America. When you buy from us, you are receiving jewelry handcrafted by a professionally trained artist living in the United States, and NOT mass produced foreign goods. Feel free to message us with any questions and make sure you check out our other listings for more great jewelry!

    Please keep in mind that monitors vary in size and color, so item color or size may vary slightly from picture. Diameter measurement is an approximation, and can vary a slight bit. Our items are made by hand, so we strive to make our listing accurate and realistic. These are just standard things that apply to most listings online, but we like to mention them. While most items have the same handling time as listed, some items may have longer handling time than listed due to the need to special order materials. Please inquire about handling time before purchasing if receiving your item quickly is very important to you.

    Policies

    Payment

    Payment is due right away, and through PayPal.

    Shipping

    We ship 1st class package rate usually within 1-3 business days (Monday - Friday) of receiving cleared payment, unless stated otherwise in the listing. Please keep in mind that we cannot control how long USPS takes to deliver your item, as it is out of our hands once we ship your item. Your item is securely wrapped for transit, and US shipments include tracking.

    For shipments outside of the United States, please be aware that you may be subject to custom fees, duties and/or taxes imposed by your country. This store (WW Design, LLC) is not responsible for paying these fees and buyers should educate themselves about any additional costs that they are responsible for due to purchasing international items.

    Refunds and Exchanges

    Due to the fact that all items are custom made after ordering and with some items for sanitary reasons, refunds and exchanges are not allowed, even if the item is unopened. All sales are final and as-is. Please make sure you have selected the corrects size, gauge, material, color, etc. and take into consideration any metal allergies the wearer may have before purchasing. We are always available to answer questions before purchase as to help make returns not necessary.

    Additional Policies and FAQs

    If you have requested, via email, a certain adjustment or special request, please make sure to add a "buyer's note" when completing checkout to ensure your item is shipped as you'd like it. ~Thanks

    Some general notes about purchasing: This is obvious to most people and applies to any place you shop online, but we like to include this info, just in case :) Please allow 24-72 business day hours for a response when sending an email to us. We try our best to answer emails within a few hours, but occasionally this is not possible. When selecting jewelry, please keep in mind any metal allergies the intended wearer may have, as we are not responsible and cannot control any allergic reactions the wearer may have as a result of metal allergies.

    Please also make sure you are selecting the correct size item that will fit you (hoops are quoted in approximate INSIDE diameter - these are measured carefully while being made, but can vary by a few mm, but it's not likely. If you have very specific needs for size, please let us know and we'll be sure to make your item as close to the measurement you desire as possible. Every item is a little different due to the items being made by hand, but the photo in the listing is a very very good indication of what the item will look like. If you have any questions about sizing, please make sure to inquire about this via email. Most hoops need to be bent to put them on, this means that the item can lose it's shape if not bent the correct way when put on (it opens in a spiral direction - instructions are included), so it is important to follow the instructions on how to put the hoop in correctly and you'll be able to enjoy your item for a long time.

    Please also note that we are not responsible for any delays that may occur once the package is dropped in the mail. Occasionally, shipping delays may occur, and we have no control over this. Estimated handling times may vary, and can be up to 2 weeks. This is quoted in business days (Monday-Friday), though we often ship sooner than the quoted handling time. If it is very important for you to get your item sooner, please inquire before purchasing, and we will let you know if we are able to accommodate your request. While most items have the same handling time as the one listed, some items may have a longer handling time than what is listed due to the need to special order materials (this is rare, though). Please inquire about handling time before purchasing if receiving your item by a certain day is very important to you.

    Our items are American made and shipped from America. When you buy from us, you are receiving jewelry handcrafted by a professionally trained artist living in the United States, and NOT mass produced foreign goods. Feel free to message us with any questions and make sure you check out our other listings for more great jewelry! Please keep in mind that monitors very in size and color, so item color or size may vary slightly from picture. Our items are made by hand, so we strive to make our listing accurate and realistic. These are just standard things that apply to most stores online, but we like to mention them.

    We've been making jewelry for a long time, and love what we do :) Let us know if there is any way we can help you or a custom item we can make for you :)